Privacy Policy

Effective Date: 03/12/2022
Store Name: Field Coolers
Website: www.fieldstorepta.co.za
Contact Email: fieldsupport@gmail.com

Field Coolers is committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws in South Africa.

Information We Collect

We may collect the following information when you use our website or place an order:

Full name and surname
Contact details, including email address and phone number
Delivery and billing address
Payment information (processed securely by third-party payment providers)
Order history and customer service communications
Technical data such as IP address, browser type, and device information

How We Use Your Information

Your personal information may be used to:

Process and fulfill orders
Arrange delivery of purchased products
Communicate order updates and support responses
Improve our website, services, and customer experience
Comply with legal and regulatory requirements

Protection of Your Information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. All payment transactions are handled securely by trusted third-party payment gateways.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

Courier and logistics partners for delivery purposes
Payment processors for secure transaction handling
Service providers assisting with website operations
Authorities where required by law

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us analyse website traffic and improve site functionality. You may choose to disable cookies in your browser settings; however, this may affect website performance.

Your Rights

You have the right to:

Request access to your personal information
Request correction or deletion of your personal information
Withdraw consent where applicable

To exercise these rights, please contact us at fieldsupport@gmail.com.

Third-Party Links

Our website may contain links to third-party websites. Field Coolers is not responsible for the privacy practices or content of these external sites.

Changes to This Policy

Field Coolers reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:

Email: fieldsupport@gmail.com
Website: www.fieldstorepta.co.za