Shipping Policy

Effective Date: 03/12/2022
Store Name: Field Coolers
Website: www.fieldstorepta.co.za
Contact Email: fieldsupport@gmail.com

At Field Coolers, we are committed to delivering your order quickly, safely, and reliably anywhere in South Africa.

Delivery Options & Costs

We offer the following delivery methods:

Next-Day Doorstep Delivery

Delivery Time: Next business day
Cost: R59.00
Available on orders placed before our daily cut-off time (excluding weekends and public holidays)

Standard Insured Doorstep Delivery (FREE)

Delivery Time: 2–4 business days
Cost: Free of charge
Fully insured for peace of mind

Order Processing

Orders are processed within 1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed the next business day.

Delivery Coverage

We deliver nationwide across South Africa.
Delivery times may vary for remote or outlying areas.

Tracking Information

Once your order has been dispatched, you will receive tracking details via email or SMS so you can monitor your delivery in real time.

Delivery Delays

While we aim to meet all stated delivery timeframes, unforeseen circumstances such as weather conditions, courier delays, or high-volume periods may cause slight delays. Field Coolers cannot be held responsible for delays outside our control.

Incorrect Address Details

Please ensure that all delivery information is accurate at checkout. Field Coolers will not be responsible for delays or additional costs resulting from incorrect or incomplete address details.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: fieldsupport@gmail.com
Website: www.fieldstorepta.co.za